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Privacy Policy

Website Terms of Use

By accessing this website or downloading its content, you agree to be bound by the terms and conditions set out in this legal notice. If you do not agree to these terms and conditions, do not access this website or download its content.

Caution about Forward-Looking Statements

Certain statements made on this website are forward-looking statements and/or opinion and are subject to important risks, uncertainties and assumptions. The results or events predicted in these forward-looking statements and/or opinions may differ materially from actual results or events.


All the information contained or accessible through this website is protected by copyright of EmpowerIT or its content suppliers. Users of this website may only use or reproduce such information for their own personal, non-commercial or educational use, and shall not otherwise use, redistribute, retransmit, reproduce or publish such information without the written consent of the copyright holder. Users of this website must abide by all copyright notices, information and restrictions contained in any information on or accessed through this website, and keep such notices with such information.

Hotlinks and Downloadable Software

Hotlinks available on this website will allow you to link to website not maintained or controlled by EmpowerIT. EmpowerIT provides these links for your convenience only, and is not responsible for the content of any linked website and makes no representation or endorsement whatsoever about any other website which you may access through this website. It is your responsibility to ensure that any website you choose to use is free of potentially destructive items such as viruses. Hotlinks to downloadable software website are also provided for your convenience only and EmpowerIT is not responsible or liable for any difficulties associated with downloading such software.with such information.

Information Accuracy

EmpowerIT uses reasonable commercial efforts to ensure that the information contained on this website is accurate but does not in any way guarantee the currency, accuracy, completeness, noninfringement or authenticity of such information. EmpowerIT and its content providers assume no responsibility with respect to the sequence, accuracy, or completeness of any such information and are not liable or responsible in any way for any delays, inaccuracies, or errors in any such information or in the transmission of any such information. IN NO EVENT WILL EMPOWERIT OR ITS CONTENT PROVIDERS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE OR THE CONTENT AVAILABLE OR REFERRED TO ON THIS WEBSITE, OR ANY OTHER WEBSITE YOU MAY ACCESS THROUGH THIS WEBSITE. The information contained on this website is not to be relied upon for any trading, business or financial purpose.


As a user of this website, you agree to defend, indemnify and hold EmpowerIT harmless from any and all liabilities, costs and expenses, including attorneys’ fees, related to your violation of the terms and conditions of this legal notice.


This website originates in Canada. It shall be governed by and construed in accordance with the laws of the province of Quebec. All disputes, proceedings or claims arising out of or in connection with this website shall be submitted and be subject to the exclusive jurisdiction of the Courts of the province of Quebec. Products and services described in this website are offered in EmpowerIT’s operating territory. Some products and services referred to in this website may not be available in all parts of such territory.


The information contained on this website is subject to change and update at any time without prior notice.


The terms and conditions of this legal notice constitute the entire agreement between EmpowerIT and the users of this website with respect to their use of this website. EmpowerIT’s failure to insist upon or enforce strict performance of any provision of that agreement shall not be construed as a waiver of any right on its part. If any part of this legal notice is determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions hereof.


When you visit the EmpowerIT website, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website. When you are using our Service, we collect information about your account transactions and we may collect information about your computer or other access device for fraud prevention purposes. Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our support team or store results when you respond to a survey.


When you access our website, we, or companies we hire to track how our website is used, may place small data files called “cookies” on your computer. We send a “session cookie” to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect. We also use longer-lasting cookies for other purposes such as to display your email address on our support request form, so that you don’t need to retype these basic details each time you log in to your account. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website features. We may also collect information about your computer or other access device to mitigate risk and for fraud prevention purposes.


Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific individual. We store and process your personal information on our computers in the Canada and the US, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable federal and provincial regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.fraud prevention purposes.


Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
• Provide the services and customer support you request
• Process transactions and send notices about your transactions
• Resolve disputes, collect fees, and troubleshoot problems
• Prevent potentially prohibited or illegal activities, and enforce any agreements
• Customize, measure, and improve our services and the content and layout of our website
• Send you targeted marketing, service update notices, and promotional offers based on your communication preferences
• Compare information for accuracy and verify it with third parties


You can review and edit your personal information at any time by contacting our head office in Kitchener, ON and speaking with an account representative.


If you have questions or concerns regarding this privacy policy, you should contact us via our website.

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